2017 The Flavor Experience Program

THE FLAVOR EXPERIENCE 2018 PROGRAM TIMES AND SPEAKERS ARE SUBJECT TO CHANGE.

Flavor Experience 2018

Sunday, August 12th

10:00am - 5:00pm

Conference Registration & Check-in

(Newport Coast Registration )

Monday, August 13th

8:00am - 5:00pm

Registration and Attendee Service Hours

(Newport Coast Registration)

8:00am - 5:00pm

CORE (Children of Restaurant Employees) Official Charity of The Flavor Experience

*CORE Silent Auction goes live online for bidding.

11:30am - 2:30pm

Flavor-On-The Go — Take It From Us

Flavor-On-The-Go

 

NEW THIS YEAR, a trend-forward lunch created by Chef Val and the Flavor Culinary team.  This easy grab-and-go lunch in a reusable thermal bag ensures that no-one misses their first chance to take a taste of the trends!

 

(Newport Coast Registration)

2:30pm - 3:00pm
Sharyn Iler

Greeting & Opening Remarks

Welcome

Sharyn Iler • BSI Conferences, Inc.

 

Recognition and check presentation for CORE  

(Grand Pacific Ballroom)

3:00pm - 3:20pm
Jet  Tila

Chef Jet Tila, Emcee Extraordinaire, The Flavor Experience 2018

Jet Tila

(Grand Pacific Ballroom)

3:20pm - 3:50pm
Gerry  Ludwig

Street-Level Trends: Next Foods & Flavors for Your Menu – Volume 1

Gerry Ludwig • Gordon Food Service

 

This year, Chef Gerry is taking a fresh approach to sharing his trend insights, with three rapid-fire presentations made over the course of the conference. Each talk will highlight different trend-based menu-building opportunities based on his latest findings, which he will directly tie back to dishes that will be served in upcoming tasting sessions – allowing you to get the same firsthand tasting experience that Gerry and his Culinary R&D Team do during their extensive live research of carefully targeted new restaurants in the major U.S. cities. 

(Grand Pacific Ballroom)

3:50pm - 4:15pm

Mix & Mingle Networking Break

 

It’s great to see old friends and make new ones. Break times are extended so you can do both.

(Grand Pacific Ballroom)

4:15pm - 4:45pm
Melissa Wilson
Dave Henkes

Defusing the Disruptors Facing our Industry

Melissa Wilson • Technomic

Dave Henkes • Technomic

 

The pace of change in the restaurant business has never been faster, and new and evolving dynamics present both opportunities and challenges for operators and suppliers alike. Seismic shifts in technology, competition, sourcing and consumer behavior make navigating today’s landscape more difficult than ever. Join Technomic’s experts David Henkes and Melissa Wilson as they present on the unique challenges that face the industry and provide the outlook and implications for the next several years.

(Grand Pacific Ballroom)

4:45pm - 5:15pm
JJ  McKay

Cannabis at the Table & the Bar

JJ McKay • Fresh Toast

 

It is the fastest growing “sin” market in North America and it’s a topic on everyone’s lips.  Within a few years, it will be mainstay – and may be on the menu.  JJ McKay founded The Fresh Toast, who partners with 50+5 of American’s doctors, most North American newspapers and others.  They have been called the most trusted voice in cannabis.   Learn about the state of weed and the intersection of weed, alcohol and food.

(Grand Pacific Ballroom)

5:30pm - 8:30pm

Premier Partner Showcase

 

Enjoy the best of the best Flavor Forward Foods and Beverages from our Premier Sponsors.

(Rose Garden)

Tuesday, August 14th

7:30am - 8:30am

BREAKFAST

(Served in the Atrium, seating in Rose Garden)

8:00am - 5:00pm

CORE (Children of Restaurant Employees) Official Charity of The Flavor Experience

*CORE Silent Auction goes live online for bidding.

8:00am - 5:00pm

Registration and Attendee Service Hours

(Newport Coast Registration)

8:30am - 8:45am
Jet  Tila
Sharyn Iler

OPENING REMARKS & ProStart Check Presentation

Jet Tila

Sharyn Iler • BSI Conferences, Inc.

(Grand Pacific Ballroom)

8:45am - 9:35am
Charles Banks

The Brave New World - Global Culinary Movements Influencing National Accounts

Charles Banks • thefoodpeople

 

Feed your creativity and be inspired by the food age of ‘permissibility’ that includes hybrid developments in West African, Indian and Middle Eastern food, cuisines-led plant centric eating, fact-based health, curbing waste and much more. Based on research from overseas, Charles will share intriguing disruptors that are coming to the NAM foodservice scene. This session will provoke thought and inspire you to consider new potential opportunities within your business. How can you further delight your customers - authentic flavors, perfected packaging, meaningful nutrition-led health and wellness or tech-forward experiential dining?  Brought to you by Corporate Partner, Nestle Professional.

(Grand Pacific Ballroom)

9:35am - 10:05am
Gerry  Ludwig

Street-Level Trends: Volume 3 - Grand Finale

Gerry Ludwig • Gordon Food Service

 

Chef Gerry re-takes the stage to provide another fast, deep dive into the latest dishes and ingredients that can provide your menu with significant differentiation and first-to-market potential. And again, he will call out the many dishes in the day’s upcoming tasting sessions that are directly linked to the trends being highlighted. 

(Grand Pacific Ballroom)

10:05am - 10:30am

Networking Break

(Grand Pacific Ballroom)

10:30am - 11:30am

Toolbox Sessions #1

Colleen  McClellan

The Language of Love- How to Draw Them In (repeated)

Colleen McClellan • DATASSENTIAL

 

Back by attendee request, Datassential returns with a 2018 updated workshop on how to create and market menu items to draw consumers in.  Join Colleen for this hands-on toolbox session. Go deeper into “safe experimentation” and then action against the latest building blocks and trends to build a menu item.  Each team’s written creation will be tested with consumers overnight through Datassential’s SCORES™ concept testing service, with a winner announced the next day. A prize will be given to the winning team. NOTE: if you attended last year, please give others a chance this year.

(Cardiff)

Cathy Nash Holley
Kathy Casey
Maeve Webster

BEVERAGE TASTING

Making the Case for Non-Alc 

Cathy Nash Holley • Flavor & The Menu

Kathy Casey • Food Studios-Liquid Kitchen

Maeve Webster • Menu Matters

  

This “Flavor Brain Trust” comes together to outline the big opportunities in non-alcoholic beverages & mocktails. Over the past decade, drink developers have put unprecedented efforts into cocktail creations, and it’s about time some of that attention to flavor balance and technique trickle over to the non-alc side of the menu. Retail brands are introducing consumers to a vast range of mature flavor profiles in non-alc beverages; from less-sweet switchels to kombuchas to drinking bitters. Thoughtfully executed non-alc beverages inspired by today’s leading cocktails: from basic enhance-ments like ice and glassware, to surprisingly delightful savory, smoky, even veg-centric flavor profiles. TASTING – Seating for 70

 

(Salon 4/5)

Katie Ayoub
Juliet Greene
Steve Sturm
Jorge Cespedes

TASTING

Riding the Surge in Veg-centric Dining

Katie Ayoub • Flavor & The Menu

Juliet Greene • California Walnut Board

Steve Sturm • Firebird's Wood Fired Grill

Jorge Cespedes

Thanks to the red-hot veg-centric movement and a growing demand for wholesome meals, “plant-forward” has moved from a lesser-known phrase to a viable menu strategy. Follow a lively panel discussion that looks at both plant-forward menus in action and creative ideas on how to incorporate them onto menus in craveable ways. Attendees will also get to taste on-trend plant-forward dishes that showcase the exciting menu opportunities in this brave new world. TASTING – Seating for 70

(Salon 1/2/3)

Bryan Voltaggio
Neville Craw
Matthew Raiford

Sous Vide — Revolutionizing Back of the House

Bryan Voltaggio • Executive Chef, Owner VOLT, Lunchbox, Family Meal, RANGE, AGGIO

Neville Craw • Arby's Inc.

Matthew Raiford • Gilliard Farms

 

Sous Vide is revolutionizing the way we prepare our meals. From white table cloth to nationwide QSRs, hear from 3 chefs how they use this cutting-edge technology to improve their guest experience.  

(Grand Pacific Ballroom)

Melissa Wilson
Dave Henkes

Evolving Family Dining Dynamics

Melissa Wilson • Technomic

Dave Henkes • Technomic

 

 Family meal occasions represent nearly one in four (23%) foodservice occasions. Moreover, parents dine out often; 71% patronize restaurants at least once a week. However, today’s families and the foodservice industry are changing in fundamental ways. In this session, Technomic will share insights to help operators and suppliers understand and respond to the evolving needs and expectations toward family dining to capture a greater share of these occasions.  

(Laguna/Sunset)

11:30am - 1:00pm

FLAVOR INNOVATION LUNCHEON

(Served in Atrium, Seating in Rose Garden)

1:00pm - 1:30pm
Brian Masilionis
Allen Katz

Drink In the Trends… Coast to Coast

Brian Masilionis • Southern Glazer's Wine & Spirits

Allen Katz • Southern Glazer's Wine & Spirits of New York

 

To ensure that all Flavor Experience attendees receive a full vision of industry trends, we are once again partnering with Southern Glazer’s Wine & Spirits to bring you an in-depth overview of what is happening in beverage across the country; from New York, Los Angeles, and Chicago in addition to the hip middle-America cities such as Kansas City and Dallas. Visiting hand-selected, trend-forward bars, restaurants, and clubs to check out drink innovations for multi-chain operator considerations.

(Grand Pacific Ballroom)

1:30pm - 2:00pm
Jack  Li

Trendology Translated into Better Business

Jack Li • Datassential

 

Datassential shares the latest trends you need to know – from the next generation of health & wellness to emerging flavors and inspirations from around the world.  Take a look at what’s new and growing on restaurant menus, the coming “functional foods” revolution, and how artificial intelligence can help you create better menu items.

(Grand Pacific Ballroom)

2:00pm - 2:30pm
Pam Smith

Reality Bites 2.0: Improving the Impact of Menu Labeling

Pam Smith • Shaping America's Plate

 

Over recent years, evolving health and wellness attitudes and generational appetites present great opportunities – and challenges – for the foodservice industry. With FDA menu labeling finally in place and aggressive public health policy and local mandates ever looming, it’s time for a candid and sobering look at business impact and implications. Trading behavior, change in frequency and the resulting effect on check and margin could impact purchase intent, brand loyalty and the bottom line faster than most can fathom. Learn the compelling market research and consumer insights on labeling calories, along with the progressive and protective strategies planned in play to dodge the bullet – and reduce risk — all while creating a profitable flavor-first experience. This session explores how to approach future construction of menu items from ideation and creation to implementation, and how to keep track of it all.

2:30pm - 3:15pm

Networking Break

featuring assorted nibbles and mocktails served by Sweet N Chili

(Grand Pacific Ballroom)

3:15pm - 4:15pm

Toolbox Sessions #2

T.J.  Delle Donne
Kevin Duffy

Future Chefs—What drives them? Who's hiring them?

T.J. Delle Donne • Johnson & Wales University, College of Culinary Arts

Kevin Duffy • Johnson and Wales University Chef Instructor

Pam Smith

Reality Bites 2.0: Menu Labeling – Insight From the Trenches

Pam Smith • Shaping America's Plate

 

Over recent years, evolving health and wellness attitudes and generational appetites present great opportunities – and challenges for the foodservice industry. With FDA menu labeling finally in place and aggressive public health policy and local mandates ever looming, it’s time for a candid and sobering look at business impact and implications. Learn the compelling market research and consumer insights on labeling calories, along with the progressive and protective strategies planned in play to dodge the bullet – and reduce risk — all while creating a profitable flavor-first experience.

(Grand Pacific Ballroom)

Brian Masilionis
Allen Katz
Liz Frye

BEVERAGE TASTING

Drinking in the Trends: Tasting and Translating Trends for your Menu

Brian Masilionis • Southern Glazer's Wine & Spirits

Allen Katz • Southern Glazer's Wine & Spirits of New York

Liz Frye • Southern Glazers Wine & Spirits

 

Deconstructing a complicated cocktail while improving efficiency and execution for chains. This educational session is where you’ll get to taste the different flavor components of a trend-forward cocktail to understand their individual and collective role in the drink.  From there, you’ll get to experience how those flavors can be pre-batched at the bar to improve execution and speed.  Presented by Newport Beach Marriott Hotel & Spa TASTING – Seating for 70

(Salon 1/2/3)

Ryan Burk
Adam Moore

F&B TASTING

Cider at The Table, A Global Perspective

Ryan Burk • Angry Orchard

Adam Moore • Flashpoint Innovation

 

Angry Orchard’s Head Cidermaker Ryan Burk explores the global history and culture of cider and its place at the table. Ryan has been working for years to elevate cider alongside food through thoughtful dinners and events around the country. Join them to taste cider as you never have before. TASTING – Seating for 70

(Salon 4/5)

Jack  Li

Round Table – Marketing a Healthy Menu

Jack Li • Datassential

 

Participate in an interactive discussion around the nuances of marketing healthy items to consumers.  Group discussion topics include what consumers are seeking today, challenges with marketing around health & wellness, and how to anticipate the next wave of healthy eating & drinking trends.

(Laguna/Sunset)

Colleen  McClellan

The Language of Love- How to Draw Them In (repeated)

Colleen McClellan • DATASSENTIAL

 

Back by attendee request, Datassential returns with a 2018 updated workshop on how to create and market menu items to draw consumers in.  Join Colleen for this hands-on toolbox session. Go deeper into “safe experimentation” and then action against the latest building blocks and trends to build a menu item.  Each team’s written creation will be tested with consumers overnight through Datassential’s SCORES™ concept testing service, with a winner announced the next day. A prize will be given to the winning team. NOTE: if you attended last year, please give others a chance this year.

(Cardiff)

Pam Smith

Menu Labeling for Your Brand - Strategies & Tactics from the Trenches

Pam Smith • Shaping America's Plate

 

The ever-elusive cloud of menu labeling that has loomed over the industry for eight years. In this toolbox, take a deep dive into the protective and promotional brand strategies, giving insight into what worked — and what didn’t. Hear the expectations and experiences from various dining sectors about the menu development and layout tactics employed to dodge the bullet and reduce brand risk. Get tips on how to approach future construction of menu items from ideation and creation to implementation, and how to keep track of it all.

(Grand Pacific Ballroom)

4:25pm - 4:55pm
Louis Maskin

Long Term Success with Limited Time Offers

Louis Maskin

 

LTOs are part art, part science. In this presentation, learn what it takes to conceptualize, launch and market a successful LTO program. We'll break down the different types of LTOs, success metrics and goals, and some key LTO "do's" and "don'ts".

 

(Grand Pacific Ballroom)

4:55pm - 5:25pm
Cathy Nash Holley

Town Hall Discussion: Hospitality Outlook in the Age of Doordash & Mobile Pay

Cathy Nash Holley • Flavor & The Menu

 

In this townhall-type general session, Flavor & The Menu’s Cathy Holley will lead a discussion on the future of hospitality. In a time of takeout and delivery, mobile ordering and mobile pay, not to mention robots, where does this leave Hospitality? We’ll discuss the role and “preservation” of hospitality, the founding principle of the foodservice industry, in the modern, mobile-friendly age.

(Grand Pacific Ballroom)

5:30pm - 7:30pm

Ultimate Flavor Festival

(Pool & Rose Garden)

7:30pm - 8:00pm

Drinks Keep Flowing

 

Go out to eat and come back for a night cap or stay all night! We’ll keep the bar open!

 

(Pool)

8:00pm - 10:00pm

After Hour "Nibbles & Drinks"

(Pool)

Wednesday, August 15th

7:30am - 8:55am

BREAKFAST

(Served in the Atrium, seating in Rose Garden)

8:55am - 9:10am
Jet  Tila

Opening Jet Talk

Jet Tila

(Grand Pacific Ballroom)

9:10am - 9:40am
Maeve Webster

Where Do We Go from Here?

A Sneak Peek at the Future

Maeve Webster • Menu Matters

 

From the increased role of produce and the introduction of lab-grown meats to instagrammability and the high-tech takeover, Millennial-driven trends have had a fundamental and sweeping impact on foodservice today. But where are these changes taking the industry, and what will the future of foodservice look like long-term? This general session will give you a sneak peek into the broader discussion featured in the longer breakout session into the opportunities, challenges, and potential future outcome of these significant and unavoidable trends. Forewarned is forearmed and understanding how these trends will both strengthen and challenge the foodservice industry's role in the everyday lives of future consumers will help manufacturers and operators better assess and prepare for the changes to come.

(Grand Pacific Ballroom)

9:40am - 10:00am
Gerry  Ludwig

Street-Level Trends: Abounding Opportunities for your Business - Volume 2

Gerry Ludwig • Gordon Food Service

 

 

Chef Gerry returns to the stage to provide a deeper dive into the latest dishes and ingredients that can provide your menu with significant differentiation and first-to-market potential. He will again call out the many dishes in the day’s upcoming meals and sessions that are directly linked to the trends being highlighted.

(Grand Pacific Ballroom)

10:00am - 10:30am

Networking Break

(Grand Pacific Ballroom)

10:30am - 11:30am

Toolbox Sessions #3

Scott Hempstead
David Commer
Patrick Kozel
Jacquie Dreyer

BEVERAGE TASTING

Powerful New Trends in Adult Beverages

Scott Hempstead • Boston Beer Co.

David Commer • Commer Beverage Consulting

Patrick Kozel

Jacquie Dreyer • Beam Suntory

  

 Please join David Commer and his panel of experts from Beam Suntory, Boston Beer and Ste. Michelle as they share their take on trends in Liquor, Beer and Wine. An adult beverage will be shown for each of the panelist as support for their take on trends.

Michael Parlapiano
Louis Maskin
Shane Schaibly

Launching an LTO Program that Lands in Success

Michael Parlapiano • Culinary Edge

Louis Maskin

Shane Schaibly • First Watch Restaurants, Inc.

 

LTOs are part art, part science. In this presentation, learn what it takes to conceptualize, launch and market a successful LTO program. We'll break down the different types of LTOs, success metrics and goals, and some key LTO "do's" and "don'ts".

Maeve Webster

Where Do We Go From Here?

A Deeper Discussion

Maeve Webster • Menu Matters

  

 From the increased role of produce and the introduction of lab-grown meats to instagrammability and the high-tech takeover, Millennial-driven trends have had a fundamental and sweeping impact on foodservice today. But where are these changes taking the industry, and what will the future of foodservice look like long-term? This general session will give you a sneak peek into the broader discussion featured in the longer breakout session into the opportunities, challenges, and potential future outcome of these significant and unavoidable trends. Forewarned is forearmed, and understanding how these trends will both strengthen and challenge the foodservice industry's role in the everyday lives of future consumers will help manufacturers and operators better assess and prepare for the changes to come.

11:30am - 12:25pm

FLAVOR INNOVATION LUNCHEON

(Served in Atrium, Seating in Rose Garden)

12:25pm - 12:45pm
JJ  McKay

Marijuana & Your Menu

JJ McKay • Fresh Toast

(Grand Pacific Ballroom)

12:45pm - 1:30pm
Gerry  Ludwig
Cathy Nash Holley
Jet  Tila

Gerry Ludwig + Jet Tila + Cathy Holly

Gerry Ludwig • Gordon Food Service

Cathy Nash Holley • Flavor & The Menu

Jet Tila

(Grand Pacific Ballroom)

1:30pm - 2:00pm
Jet  Tila
Sharyn Iler

Flavor Icon Award

Jet Tila

Sharyn Iler • BSI Conferences, Inc.

(Grand Pacific Ballroom)